People in Franchising - A new series of podcasts bringing together the franchising community

Updated: Oct 15



We’re delighted to launch our new podcast, People in Franchising. Now available to listen and download on Apple Podcasts and Spotify.

People in Franchising is brought to you by Suzie McCafferty, CEO at Platinum Wave Franchising and David Kaye, Partner at Harper MacLeod LLP law firm. People in Franchising brings together guests from across the franchising community to discuss the latest news and developments in our industry whilst sharing our insights and advice for franchisors, franchisees, entrepreneurs and the wider business world. Now more than ever, we need to come together as a community and build on the already outstanding support network in the franchising industry. Having recently launched our Franchise Advisory Board group and weekly call, we wanted to open up our expertise even further to the wider franchise and business community all over the world. People in Franchising aims to provide valuable insight, advice and interesting discussion from experienced franchise professionals to help support the community during this challenging time, and to thrive beyond it.


You can listen to all our episode below.


Episode 1with Freddie St George

On the very first episode of People in Franchising, we introduce you to our hosts and welcome our first guest, Freddie St George, MD at Raring2go, a resource for families and children with 45 franchise units across the UK. We discuss the challenges of the current time and how Freddie has overcome these alongside the invaluable support of the franchise community.


PLAY EPISODE 1 HERE...


Episode 2 with Jon White


On the second episode of People in Franchising, we are joined with our guest Jon White, UK Manager Director at InXpress, a global shipping franchise organisation delivering great carrier solutions to small and medium sized businesses. We find out what's been happening in Jon's world over the past few months and gain an insight into what the plans are for the business moving forward.


PLAY EPISODE 2 HERE...



Episode 3 with Sir Robin Miller


Suzie and David welcome businessman, Sir Robin Miller on to the show. Sir Robin Miller started his career as a journalist before moving on to management, becoming non-executive Chairman of Emap plc, where he first worked as a reporter. Since venturing into management, Sir Robin Miller has been appointed non-executive Director and Chairman of HMV and non-executive Chairman of Edge Performance VCT plc. 


PLAY EPISODE 3 HERE...


Episode 4 with Claire O'Connor


On episode 4 of People in Franchising, our hosts Suzie and David catch up with Claire O'Connor, CEO of the dance franchise babyballet. babyballet has achieved impressive growth since 2005 and now has 83 franchisees across the UK running around 2,000 classes a week for 25,000 children. The company has also gone global with licences in Singapore and Australia. 


LISTEN TO EPISODE 4 HERE...



Episode 5 with Ian Adie


This week, Suzie and David welcome Ian Adie, Managing Director of The BiGroup, one of Scotland's leading event merchandising provider. Suzie first met Ian a few years back when he was a guest speaker at the Scottish Franchise Week Business Breakfast. Now, as a guest on People on Franchising, Ian chats a bit about his experience in the world of business. 


LISTEN TO EPISODE 5 HERE...


Episode 6 with Denise Hutton-Gosney


On episode 6 of People in Franchising, Denise Hutton-Gosney, Founder and Managing Director of Razzamataz Theatre Schools joins Suzie and David. With a passion for performing arts, Denise founded Razzamataz in 2000 in Penrith, Cumbria. In 2007, the business entered the spotlight when Denise appeared on Dragons' Den and was backed by Duncan Bannatyne, helping the business grow into an award winning franchise network of more than 40 schools across the UK. Razzamataz is now a long-time client and friend of Platinum Wave.


LISTEN TO EPISODE 6 HERE...


Episode 7 with Dr Katie Morris


Dr Katie Morris, Clinical Psychologist and Franchisor for The Purple House clinic joins Suzie and David this week. The Purple House Clinic is a group of private psychology clinics located in England and Scotland. Its first founding practice was established in 2013 in Loughborough, Leicestershire. From here, the business grew a large client base and gained a reputation across the East Midlands as a high quality provider of psychological services. Since 2013, three more extremely successful franchised practices have been established, located in Leicester, Lincoln and Glasgow. Dr Katie Morris joins our hosts to chat about her background in psychology, what attracted her to franchising and how she has been managing her own mental wellbeing throughout lockdown.


LISTEN TO EPISODE 7 HERE...

Episode 8 with Ken Deary


This week on People in Franchising, Suzie is joined by CEO of Right at Home UK, Ken Deary.

Right at Home UK is one of the world’s most trusted care companies and an award-winning franchise. Through its global network of over 600 locally owned and operated offices, it helps thousands of people every day to continue living happily and independently in their own homes.

Suzie has been Non Executive Director of Right at Home UK since 2017, working closely with Ken and the Executive Board. Ken joins Suzie to chat about his journey into the world of franchising and what it's been like for the franchise being on the frontline during the pandemic.


LISTEN TO EPISODE 8 HERE...

Episode 9 with John Overdijking


On episode 9 of People in Franchising, our hosts Suzie and David welcome John Overdijking, Regional Business Development Manager for Scotland and Northern England at Driving Miss Daisy UK. Driving Miss Daisy provides assisted transportation and companionship to any age group or anyone who wants to get out and about and needs more than what other transport providers can offer. John joins our hosts to chat about how Driving Miss Daisy UK came around and how he got involved, the challenges the franchise has experienced during the coronavirus pandemic and what inspires him. 


LISTEN TO EPISODE 9 HERE...


Episode 10 with Pip Wilkins


Our hosts, Suzie and David are thrilled to welcome Pip Wilkins, bfa CEO, on to the tenth episode of People in Franchising. Pip has over 20 years' experience in franchising, starting her journey at just 19 years old as an administrator for the bfa. Pip worked her way up the ladder, working in different areas such as events, business services and operations before becoming the bfa’s first female CEO in 2016. Listen to Pip on this week's podcast chat about her journey into franchising, future plans plus much more. 


LISTEN TO EPISODE 10 HERE...

Episode 11 with Sarah Cressall


Suzie and David are thrilled to welcome Sarah Cressall, author, speaker, founder of the UK’s leading Creative Activity Business, The Creation Station, and a much loved personality in the franchising scene. Whilst working on Operations Raleigh in Zimbabwe helping local women run their own creative businesses, Sarah Cressall realised just how passionate she was about this. Upon her return home in 2002, Sarah established what would be a multi award-winning arts and crafts franchise with over 100 franchise owners. Not only is Sarah a multi award-winning entrepreneur, she’s also an author who’s book, Creative Sparks, shot to number one in its Amazon category, and an experienced keynote speaker at a variety of conferences, creative events and franchise events such as Franchise Fest.


LISTEN TO EPISODE 11 HERE...


Episode 12 with Rebecca Bonnington


Our hosts Suzie and David are delighted to welcome Rebecca Bonnington, CEO & Co-Founder of the management consultancy, Tricres. A successful business owner for over twenty years, Rebecca is an award-winning director with a wealth of experience in sales, executive coaching, business consulting and coaching, and corporate training. She’s been personally endorsed by Dr Richard Bandler, the co-creator of NLP (Neuro Linguistic Programming), and is the author of the acclaimed guide to getting ahead in your career, ‘How to Outshine the Rest’. In this week's podcast, Rebecca chats about the background of Tricres, the business she formed with her brother, what she looks for in a business leader and offers advice to budding franchisees.


LISTEN TO EPISODE 12 HERE...


We’re looking forward to releasing more episodes very soon, so stay tuned and remember to subscribe to our podcast to be notified of the latest episodes. If you enjoy People in Franchising, we would love for you to leave us a quick rating or review.

Subscribe to be the first to hear about new People in Franchising episodes.







If you are interested in joining us as a guest on People in Franchising, please get in touch with us here.

To discuss your requirements please contact us:
E: franchise@platinumwave.co.uk 

T: +44 (0) 131 374 2393

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