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Top British Commercial Cleaning Franchise Seeks Master Franchisee for Malaysia


With more than 50 years experience in the contract cleaning industry, NIC Services Group is a major player in the UK market. To capitalise on Nationwide opportunities NIC began offering franchises in 1995, and today a large and established network of regional franchisees service an enviable portfolio of clients in the retail, industrial and commercial sectors. With its thoroughly proven business model and solid franchise support structure, NIC is an active and highly respected member of the British Franchise Association.


The Malaysian Opportunity


One of the UK’s largest organisations is a longstanding customer of NIC. It recently evaluated the cleaning services provided to its international businesses against that supplied by NIC in the UK. Subsequently, this review has identified a number of opportunities for the companies to work together in new markets, and NIC has accepted the contract to service the clients organisation in Malaysia.


After further research into the Malaysian market, NIC has concluded that there is huge potential for a master franchisee to create a long term and highly lucrative business there under the NIC Services Group brand.


Therefore NIC are seeking a high calibre master franchisee to service the recently awarded contracts and to fully develop the region as a franchise territory.


The successful partner will be offered an exclusive 20 year agreement to operate NIC’s proven franchise system in Malaysia, and following a qualifying period will be entitled to sell individual NIC Franchise units on 5 year agreements and provide training and ongoing support to franchisees.


Requirements of the Master Franchisee


NIC will provide the Master Franchisee with training and support in all aspects of running both the cleaning and franchise elements of the business.

Training will be delivered in the UK at the NIC training Academy and on location at the clients’ sites. 


“This major contract will form the cornerstone of the franchise business in Malaysia providing the master franchisee with an immediate revenue stream.  Our research shows that there is huge potential for commercial cleaning and other support services in Malaysia.  We have evaluated the impact of our systems and procedures and concluded that NIC’s model will offer huge potential for growth in the region. The benefits delivered to our client in Malaysia will also provide the Master Franchisee with a competitive advantage when approaching other businesses.”


In considering an application, NIC will look at the following:


  • Proven means to buy the franchise rights, set up systems and prototypes, and develop the business in Malaysia

  • It is expected that the master franchisee will be currently operating a very similar business and have proven management experience in the commercial cleaning sector

  • To Build a successful cleaning business that will act as an impressive pilot for the recruitment of sub franchisees.

  • Maintaining the extremely high standards expected by NIC’s clients

  • Recruiting, training and ongoing support of sub franchisees in accordance with NIC requirements

  • In conjunction with NIC, negotiate with supplier partners for machinery, equipment, chemicals and workwear


Benefits of Master Franchising


The NIC Services Group business model has been refined over 50 years and it’s franchise system is proven and robust - a master franchisee would stand to gain much from this knowledge and experience.


The market leading cleaning system that led the major UK client to award the contracts for its Malaysian businesses would be the new standard of practice for the master franchisee, with the invaluable NIC Operations Manual available for the training and support of future sub franchisees.


The master franchisee would have access to NIC’s considerable franchisee recruitment and multi-site management experience, and enjoy the confidence of growing the new network with the full support of the UK Operations team.


As part of the franchise agreement, the master franchisee will receive a fee from sub franchisees when they join the network, and a percentage of the turnover of each sub franchisee they recruit.


These are just a few of the reasons why becoming the NIC Master Franchisee for Malaysia should be an attractive proposition to an already established and prosperous Malaysian contract cleaning company.


How to find out more

Please register your interest with our international franchise consultants Platinum Wave by contacting Suzie McCafferty at or call 0044 131 664 1218